How we use your personal information.

1. Who we are

The data controller is Ten-Percent.co.uk Limited, which operates Home Counties Legal and other Ten Percent Group recruitment services.

Registered and head office: Ty Brith, Llandegla Road, Mold, CH7 4QX. Privacy enquiries may be sent to cv@ten-percent.co.uk or made by telephone on 0800 246 5001.

2. Information we collect

Depending on your relationship with us, we may collect:

• identity and contact details;
• CV, employment, education, qualification and professional-status information;
• job preferences, availability, salary or rate expectations and right-to-work information;
• interview, reference, compliance and placement information;
• employer contact details, vacancy briefs and recruitment correspondence;
• communications with us and records of agreed introductions;
• technical information such as IP address, browser type, server logs and security events.

We may receive information directly from you, from an employer, a referee, public professional sources, job boards, group websites or another source you have authorised.

Please do not send special category or criminal-offence information unless it is genuinely required for a role or compliance process and we have asked for it. Where this information is necessary, we will identify an additional condition for processing it.

3. How we use information

We use personal information to:

• provide candidate, employer and locum recruitment services;
• assess potential matches and discuss opportunities;
• make introductions that have been agreed through the recruitment process;
• manage interviews, offers, placements, assignments and related administration;
• verify information and complete appropriate recruitment checks;
• respond to enquiries and maintain business records;
• protect our systems, prevent misuse and meet legal or regulatory obligations;
• send relevant vacancy or service updates where permitted, with an opt-out in each marketing message.

We do not sell personal information.

4. Our lawful bases

The lawful basis depends on the activity. We commonly rely on:

• steps before a contract or performance of a contract, such as candidate registration, placement or a recruitment assignment;
• legitimate interests, such as operating a specialist recruitment service, keeping relevant records, matching candidates and employers, improving services and protecting systems, where those interests are not overridden by your rights;
• consent, where we specifically ask for it and you can withdraw it;
• legal obligation, where law requires us to retain, disclose or check information.

Your right to object: you may object at any time to processing based on legitimate interests, including direct marketing. We will stop direct marketing when you ask. Other objections will be considered against any compelling legitimate grounds or legal claims.

5. Who we share information with

We may share information with:

• prospective employers, clients or candidates as part of an agreed recruitment process;
• other Ten Percent Group services where this is relevant to your request;
• technology, hosting, communications, compliance and professional service providers acting under appropriate obligations;
• referees, screening providers or professional bodies where checks are required and permitted;
• courts, regulators, law enforcement or other parties where disclosure is required by law or needed to establish, exercise or defend legal claims.

Candidate details are not intended for indiscriminate circulation. We use an agreed introduction process. If a service provider handles information outside the UK, we use an applicable transfer mechanism and safeguards required by data protection law.

6. Retention and security

We keep information only for as long as reasonably needed for the purpose collected, our continuing recruitment relationship, legal obligations, dispute management and the establishment or defence of claims. The applicable period varies by record type and is reviewed. You may ask us about the period applying to your information.

We use organisational and technical measures designed to protect information against loss, misuse, unauthorised access, alteration or disclosure. No internet transmission or storage system can be guaranteed completely secure.

7. Your data protection rights

Depending on the circumstances, you may have rights to:

• be informed about processing;
• access your personal information;
• correct inaccurate or incomplete information;
• request erasure;
• restrict processing;
• object to processing;
• receive certain information in a portable format;
• withdraw consent without affecting earlier lawful processing;
• raise a concern about solely automated decisions producing legal or similarly significant effects.

Some rights are limited and depend on the lawful basis and context. We may need to verify your identity before responding.

8. Cookies and website data

This rebuild does not include advertising cookies or non-essential analytics. The hosting service may process essential server logs for security, reliability and troubleshooting. Links to external websites are governed by their own privacy and cookie notices.

If analytics, embedded media, chat or other non-essential technologies are added later, the cookie information and consent controls should be updated before they are enabled.

9. Questions and complaints

Contact cv@ten-percent.co.uk if you want to exercise a right or have a question about this notice.

You may also complain to the Information Commissioner’s Office. We would welcome the opportunity to address the issue first, but your right to contact the ICO is not affected. Visit ico.org.uk/make-a-complaint/.

The wider group privacy policy is available at ten-percent.co.uk/privacy-policy/.